| Shopcig.com operates under Free Economic Zone regulation and doesn't report customer information to any government agency or other entity! |
| Can I buy cigarettes by international mail? |
Buying cigarettes by international mail is legal according to international
postal regulations and standards: the contents of the parcel must be stated for
the destination country postal authorities |
| I bought five cartons of cigarettes one week ago and I have only
received one carton. What is going on?
|
Usually the cartons are sent separately.
It is necessary to avoid additional customs tax in your country.
The cartons are shipped on the same day but only rarely reach destination together.
The time between the first and the last delivery is in average 2 to 5 days in Europe and the Mediterranean area and 5 to 10 days in the rest of the world.
|
| What does "Each carton are sent
separately " mean?
|
Example: if you order three cartons of cigarettes at once you will receive three separate parcels. Each parcel will be shipped immediately and not extended in time.
|
| Why can't you send me a single
parcel containing more cartons?
|
Because it would be subject to duty since the weight and value would not fall within the prescribed international parameters. However we send two cartons parcels to the some countries. It depends on the destination country and custom’s rules in it.
|
| Does it happen that the parcels
or some of the packets are stolen?
|
No. We have never heard of this happening but we have taken this event into consideration since we send products to all destinations world-wide. Our parcels appear to contain a book from the outside, given the handy "book carton" containing ten packets of cigarettes.
|
| Can I pay by postal order or by
cheque?
|
No. We accept payments only with a credit card or a wire transfer.
|
| Can I send you my credit card
details by fax?
|
Yes, you can. Print out the fax order form and send it to +1 (310) 388-1407
|
| Will bank transfer expenses be
charged to the buyer?
|
Yes. All bank transfer expenses will be charged to the buyer.
|
| Do you sell other brands of
cigarettes in addition to you show at your site?
|
No. The only brands we sell are shown on the Shopcig.com. The number and type of available brands may change in time. You can send your request to us by e-mail.
|
|
Are the cigarettes sold at Shopcig.com first choice?
|
The cigarettes sold at Shopcig.com are of the highest quality available on the market, made in Europe.
|
|
Why does Shopcig.com sell brown filter Marlboro Lights instead of white filter cigarettes?
|
The "white filter" cigarettes are made in the USA and destined exclusively to the US market. Philip Morris does not authorize the selling of these cigarettes outside the USA. The "brown filter" cigarettes are sold on the European market and can also be sold in the USA.
|
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Is there any difference between the white filter and the brown filter Marlboro Lights?
|
Yes. The white filter Marlboro cigarettes are made to match the taste of American smokers while the brown filter ones are produced to European tastes. According to smokers (and suggestions), the "white filters" may be slightly stronger. There is only one way to check it. Try them!
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|
Why is it so cheap?
|
The cigarettes on sale at Shopcig.com are so cheap because they are sold from Duty Free Zone. We usually send cigarettes in separate parcels containing no more than 200 cigarettes.( Except some countries) Example: if you order three cartons of cigarettes at once you will receive three separate parcels. Each parcel will be shipped immediately and not extended in time. Tobacco importation - limited to 200 cigarettes - is not subject to taxation.
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Why are the cigarettes on sale at Shopcig.com cheaper than those sold in duty free shops in airports?
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Because the airport duty free shops have high running costs
|
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Do you guarantee there are no taxes I need to pay?
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No. Some countries may occasionally not apply the international postal regulations and standards.
|
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What should I do if I have to pay duty tax to receive the goods?
|
This could be in line of principle. Since we cannot guarantee that duty tax will not be charged world-wide, you can:
- pay duty tax and collect the parcel;
- reject the parcel which will be returned to us and ask for your money back except delivery fee. Delivery fee is $ 6 US for each carton.
|
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Can I buy large amounts of cigarettes at Shopcig.com?
|
Yes. However it is your responsibility an interrelation with your local authority.
We don’t recommend you to order more than 30- 40 cartons of cigarettes at the same address per month. Note. We usually send more than six cartons of cigarettes per month to regular customers only. Regular customer – customer who have made more than two orders and have received them.
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Privacy statement:
|
We Shopcig.com are
registered in Gibraltar, offshore. Our payment provider is based in
Australia.
We DO NOT disclosure any customer’s information to any
authorities and we DO NOT store any other information besides the
order details.
|
|
Do you ship to my country?
|
We ship all over the world!
Customers from the following countries: CANADA ,
UNITED KINGDOM , FRANCE ,ITALY Due to custom restrictions
have to order ONLY on this special
order page.
If your country is not on this list, contact Sales
for assistance. |
|
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|
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